Delivery

Our company uses the services of two shippers.

DPD

Courier service DPD delivers on working days to all addresses  in Czech Republic by the second working day after delivery to the courier. Company also delivers to Slovakia, where the delivery date is postponed by one working day. Customer will be informed in the form of an SMS message about the progress of the shipment. The recipient will receive the first SMS the day before the scheduled delivery and will contain basic information about the shipment. Second SMS sent on the day of delivery will inform the customer directly about the time of delivery and telephone contact to the courier, who will deliver the package.

The price of DPD´s transport within the Czech Republic is 95 CZK. In the case of payment by cash on delivery, the surcharge is 40 CZK (a total of 135 CZK). Shipping to Slovakia is 250 CZK and surcharge for payment by cash on delivery is 100 CZK (a total of 350 CZK). The price of transport to Poland is 400 CZK.

Česká pošta / Czech Post

You can also have the goods delivered via Česká pošta. It delivers the package to all addresses in the Czech Republic on the next working day after its submission. An SMS or e-mail is sent to the addressee with information about the movement of the package from the day of its sumbission until the date of delivery. Based on the information sent about the shipment, the customer has the option of adjusting the delivery date according to his own ideas, or having the package delivered to one of the Czech Post branches and picking it up there.

The price of transport by the Czech Post within the Czech Republic is 99 CZK. In the case of payment by cash on delivery, the surcharge is 40 CZK (a total of 139 CZK). We don´t use Czech Post services for delivery to Slovakia yet. Thank you for your understanding!

Free transport

You have free shipping from us for orders where the value of the goods is over 3,000 CZK when delivered to the Czech Republic, over 10,000 CZK when delivered to Slovakia and over 15,000 CZK to Poland.

Take delivery in person

Or you can pick up the goods in person at the address of our place of business: Hlavní 60, Kolín – Sendražice.

Payment

We offer our customers these following options for paying for ordered goods.

Bank transfer - after confirming the order, we will send you an e-mail with instructions, account number and a variable symbol. As soon as the payment is credited to our account, we will send the goods to you immediately. (Free of charge.)

PayPal or card payment – after selecting this method of payment, you will be able to log into your PayPal account and make a payment or pay by card through the Comgate payment gate. In this case, payment is immediately assigned to the order and we can ship it. (Free of charge.)

Cash on delivery – we send the goods without waiting for the payment. You pay the amount to the carrier when you pick up the package with the goods. (The fee for this service is 40 CZK for both carriers.)

Payment in cash – the customer pays the amount for the goods in person. (Free of charge.)

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